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  • How to take BioLight products

    All SRF, RCS (Regenerative Cell Signaling Nutraceuticals) & Other Spray Products: Best taken with a clear pallet waiting 15 to 30 minutes after having food in the mouth. When taking multiple...

    How to take BioLight products

    All SRF, RCS (Regenerative Cell Signaling Nutraceuticals) & Other Spray Products: Best taken with a clear pallet waiting 15 to 30 minutes after having food in the mouth. When taking multiple...

  • Spagyric Process

    Spagyric Process The process of preparing spagyric herbal tinctures originated with the alchemists, who believed it to be a more perfect means of extracting the medicinal virtues of plants. At...

    Spagyric Process

    Spagyric Process The process of preparing spagyric herbal tinctures originated with the alchemists, who believed it to be a more perfect means of extracting the medicinal virtues of plants. At...

  • Using Essential Oils

    Common Methods of Using Essential Oils: Applied directly to skin or NEAT Internal (under the care of a medical professional or certified aromatherapist) Diluted in Carrier Oil (often a 1:10...

    Using Essential Oils

    Common Methods of Using Essential Oils: Applied directly to skin or NEAT Internal (under the care of a medical professional or certified aromatherapist) Diluted in Carrier Oil (often a 1:10...

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FAQs

Return Policy

RETURNS

We have a 30-day return policy, which means you have 30 days after purchase to request a return.

To be eligible for a return, your item must be in the good condition and unopened. You'll also need the receipt or proof of purchase.

To start a return, contact us at info@naturalsolutionsphc.com.

If your return is accepted, we’ll send instructions on how and where to send your package. We are not liable for shipping costs incurred on returned items. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at info@naturalsolutionsphc.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective or damaged, or if you receive the wrong item, so that we may evaluate the issue and address it appropriately.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we approved your return, please contact us at info@naturalsolutionsphc.com.

Tracking Information

An email will be sent with tracking information when the order has been processed and your order page will be updated with tracking information.

You can also click help in the bottom right and track your page.

Defective/Damaged Products

Defective or damaged products are eligible for refund or replacement within 30 days.

Notify info@naturalsolutionsphc.com of defective or damaged products within 30 days of receiving the product to start the process of refunding or replacement.

International Orders

International orders are not currently accepted at this time.

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