Shipping policy
Order Processing:
- Upon placing your order, you will receive a confirmation email.
- We typically process orders within 1-2 business days, excluding weekends and holidays.
Shipping Methods:
- We utilize USPS and UPS, for shipping, depending on weight and size of package.
Shipping Rates:
- Rates are based on factors like weight, size, and destination and are displayed before finalizing your order.
Delivery Timeframes:
- Estimates vary by method and destination:
- Standard: 3-7 business days (contiguous US)
Tracking:
- Receive a tracking number in your shipping confirmation email to monitor your order's progress.
Undeliverable/Returned Packages:
- We'll contact you if a package is undeliverable; additional shipping fees may apply for reshipment.
Lost/Damaged Items:
- Contact us at info@naturalsolutionsphc.com for lost or damaged items; we'll resolve the issue promptly.